View Full Version : My laptop has frozen whilst installing updates
Hi, please can anyone help me ? My laptop seems to be frozen in 'installing updates 3 of 6' , the little wheel is turning but its been like that for hours, what can I do ? I would be so grateful for some advice
vista or windows 7?
switch it off and try and boot windows normally
ruggernutter
11-01-2012, 20:52
funnily enough mine has done the same thing, blank screen for over two hours, but it opens up in safe mode i installed 8 updates at lunch time and nothing since
does anyone have an idea??? Please.
Thank you ,could'nt figure out how to reboot, but removed the battery and removed from mains and it worked,
thanks again
Marc Weinberg
15-02-2012, 08:25
another thing to try is if you can get to safe mode, do a system restore to the day before you did the updates. it should restart as normal and you can re-attempt the updates again.
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