View Full Version : How can I delete Microsoft Silverlight?
Tom & Sharon
03-02-2012, 16:01
I have just signed up to 'SKY GO' on my laptop as i am currently in the UK and SKY says i need to install an 'updated' version of Microsoft Silverlight (version 5) as i appear to have version 4 installed and it says there is a conflict?
I have windows 7 and Firefox as my browser,the problem is when i try to delete Microsoft version 4, It stops half way through and says 'No valid sequence could be found for the set of patches'
Any one have any idea how i could delete it so i can install the newer version
It won't let me just update from version 4 to 5 ? :dontknow:
Tom
I have just signed up to 'SKY GO' on my laptop as i am currently in the UK and SKY says i need to install an 'updated' version of Microsoft Silverlight (version 5) as i appear to have version 4 installed and it says there is a conflict?
I have windows 7 and Firefox as my browser,the problem is when i try to delete Microsoft version 4, It stops half way through and says 'No valid sequence could be found for the set of patches'
Any one have any idea how i could delete it so i can install the newer version
It won't let me just update from version 4 to 5 ? :dontknow:
Tom
Hi Tom,
Have a look at this to see if it can help! Good luck http://www.microsoft.com/getsilverlight/resources/documentation/Updater.aspx
This is the solution I found on the silverlight forum but you do it at your OWN RISK!
you can make a restore point first in case things go wrong http://www.sevenforums.com/tutorials/697-system-restore-point-create.html and follow option 2
Solution:
1. Close all open Internet Explorer.
2.open regedit (just type regedit in the bar)
3. find and Delete the following registry entry: HKEY_CLASSES_ROOT -> Installer -> Products -> D7314F9862C648A4DB8BE2A5B47BE100
4. Install the latest version of Silverlight.
You could also try this microsoft tool http://support.microsoft.com/mats/Program_Install_and_Uninstall click on the run now button and follow the instructions
Tom & Sharon
05-02-2012, 22:02
You could also try this microsoft tool http://support.microsoft.com/mats/Program_Install_and_Uninstall click on the run now button and follow the instructions
Thanks markcuk,your suggested download worked at treat in about 3 minutes and i have now downloaded Silverlight 5 and can watch Sky on my laptop. :heyhey: :heyhey:
Tom :tiphat:
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