View Full Version : Relocation Shipping Items from the US to Tenerife

Moki Dog
17-06-2012, 22:09
Could anyone recommend a company for shipping items from the US? I have several boxes of items I would like to ship from the US to my home here in Tenerife. I've checked with some of the companies that were recommended here on the forum (Universal Exports, Worldwide Moving and Storage, etc,) but none of them are able to provide door-to-door delivery service originating in the US.

I have had family and friends in the US attempt to ship items to Tenerife both by postal mail and United Parcel Service. Over the last three years, none of the boxes shipped have ever made it here and they've never been returned to the originating shipping address. With the boxes sent through the mail, once the item left the US, it was no longer trackable (which makes sense because Correos won't report tracking information back to the US Postal Service on a US tracking number).

For the items shipped via United Parcel Service, once it was handed off to DHL in Europe, the trail ran cold on what happened. My best guess is things were caught up in Customs, but because I only had the US-based tracking information and not any tracking numbers on what the European delivery service tracking information would be, I could never get anyone at Customs in Santa Cruz to help locate any of the boxes. Shipping via DHL from the US is no longer an option since DHL stopped all US-based operations a few years back.

I don't want to attempt to have anything else sent from the US until I can find a company who can provide door-to-door delivery service and who can provide end-to-end tracking and customs clearance. My hope is to reduce the chance of items just disappearing in transit.

Any recommendations from forum members who have had items shipped from the US are greatly appreciated!

14-07-2012, 12:31
The forum has a sponsor called Juan de la Rosa, that is a specialist shipping company. Have you tried asking them? www.juandelarosa.es They have English-speaking staff.

14-07-2012, 15:55
I regularly get Book "Proofs" from the USA from the Amazon owned Self Publishing company Createspace, and they use UPS.