View Full Version : I can't print pictures.
Hi all .... me again with another computer based query! I have an HP printer and a laptop with Windows 7. The printer is connected to the laptop and prints a test page perfectly well. It will print anything I ask it to ... except pictures from my pictures folder! Anybody got any ideas? It always used to print my pictures .... but recently a friend from the Uk came to stay and he "tinkered" with my computer (it's what he does for a living!). Ever since then I can't get it to print pictures!!!!!!!!
chifleta
21-11-2013, 15:04
sometimes if you uninstall the printer driver programme and re-upload it.... my HP printer scanner suddenly stopped scanning, so I did that, and it worked...... and make sure there aren't any old driver programmes from old printers still on your system, as that could conflict...
slodgedad
21-11-2013, 15:16
Check that it is set as your default printer as sometimes it gets reset to XPS
Thanks both of you for your advice ............... have done as you suggested an still have the same prob!
This might sound silly but I had a problem recently where my printer (also an HP) would print some things and not others. Same from 2 PCs (Win7) on same network so suspected printer.
Bottom line. The colour cartridge needed replacing even though I didn't get any messages saying it was empty.
Might be worth a try, not cheap I know.
Thanks t shirt. If I print a page off the internet it prints it in colour so not sure that's my prob. But if all else fails I'll change the cartridge,,, you never know!!
deepdivejunkie
24-11-2013, 17:34
Get your friend to come back and "un-tinker" it :cheeky:
Mmm I spoke to him on the phone and all I could hear was a certain Cher record playing in a loop!!!! (Something about time and the turning back of it!!!!!)
deepdivejunkie
24-11-2013, 18:21
What program are you using for printing pictures?
Also, is your print queue empty?
Can you print a colour page from your web browser?
Am looking into this for you
Windows 7.
Yes.
Yes.
And a big thank you xxx
deepdivejunkie
24-11-2013, 18:39
Windows 7 is the operating system. Are you trying to print pics from word, picasa or other program?
Sorry xxx the pictures are in my pictures folder. I can print from my documents folder but not the pictures folder. If I attach the pictures to an email I can print the email but not the picture attachment. Ive tried printing using windows live photo gallery and that doesn't work.
deepdivejunkie
24-11-2013, 18:57
Have you checked the privacy settings of your pictures folder?
Also try printing from a different program eg. Picasa.. which is a free download. I use this to catalogue my photos which are in different folders throughout "My documents"
Ok .... As you have probably noticed I'm pretty useless at all this! When you say "check my privacy settings" I have no idea what you mean! Sorry x
How do I find my privacy settings?
Oh you wonderful person xxxxx I have downloaded picasa and am now happily printing off all my pics!!!! Thank you soooooo much xxx this have been driving me mad for days! Xxx
deepdivejunkie
24-11-2013, 19:20
Check your privacy sharing options for your homegroup on your computer. Read the following and check your options are the same for sharing files, pictures, music etc.
http://www.sevenforums.com/tutorials/44464-homegroup-change-file-folder-sharing-settings.html
Its all a bit difficult when the computer with the problem is not infront of you!
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