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coxan56
24-06-2011, 13:11
Hi I have an email which needs to be printed and it comes up with a message that either locate printer or add one.

It will not recognise my printer so I decided to remove and add it again, but I am getting this message.

"Windows cant open Add Printer, the local print spooler service is not running"

Anyone help please as I need to print off this emails as its tickets for excursion

thanks Ann

atlantico
24-06-2011, 13:26
Start > Run > cmd and type "net stop spooler" after that "net start spooler" or start > run > service.msc and restart it

or

You can start the Print Spooler using the following procedure:

In the Administrative Tools folder (click Start, then Control Panel, then System and Maintenance and then Administrative Tools), open 'Services'.
Locate the Print Spooler service in the list of services and confirm that the status is Started. If it is not, select the service and on the Action menu, click Start.

coxan56
24-06-2011, 13:29
Hi Thanks for the quick reply I will go and try

thanks Ann

Added after 35 minutes:

Hi Atlantico. thank you, Thank you, Thank you, your help has solved the problem. It was set to disabled and dont know how that had happened as I have always had a printer attached.

Thanks Ann