View Full Version : FOR SALE in Tenerife Brand new rice cooker and vegetable steamer
bought it 2 days ago from martinez still got receipt but accidently bought the wrong thing and they wont take it back as it is not faulty 40 euros or best offer pm me for any more details
timmylish
02-08-2011, 00:58
bought it 2 days ago from martinez still got receipt but accidently bought the wrong thing and they wont take it back as it is not faulty 40 euros pm me for any more details
I have always understood that all shops were required to take goods back within 10 days if receipt shown, whether faulty or otherwise. So if others agree take it back and demand refund
bonitatime
10-08-2011, 11:37
Wasnt my understanding here in Spain Timmylish.
Most places will give you a credit note but not a refund
timmylish
11-08-2011, 12:22
Well, we shall have to beg to differ then!
h0u53music
11-08-2011, 15:48
Martinez - a fact offer a 7 day money back on everything they sell, or should I say sold, as they have now closed down!!
bonitatime
11-08-2011, 19:22
http://evolucionando.wordpress.com/2008/04/14/pregunta-legal-%C2%BFsi-la-legislacion-obliga-a-devolver-el-dinero-porque-nadie-lo-hace/
http://revista.consumer.es/web/es/20000901/practico/consejo_del_mes/
Both say quite clearly that only if the goods were faulty do you have a right to return it not if you just changed your mind. I think we asked the gestor before we opened last year.
your right bonitatime unfortunately it wasn't faulty i just got what i thought was a straight forward steamer not realising its for doing rossoto and vegetables in
timmylish
12-08-2011, 14:23
Well, in the light of the links I do have to accept that I was wrong. Glad to say that I have NEVER had a problem on the few occassions I have made returns with 10 days and got a full refund, incl. a netbook (Mrs. T. didn,t like), Wii machine ('cause found it cheaper elsewhere) and a variety of smaller items all over the last 11 years!
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