I can't cope with my new MP4. Can any forum techies help?

[junglejim]

Do you have more than one USB port ? Possibly trying another USB port or checking if another device will link to your PC .
It may be your USB port needs re-installed ?

Look in Control Panel/Hardware and sound/ Device Manager/ Universal Serial Bus Controller if any are disabled then it will be flagged - right click on it and re-install .

[rosemary]

Well guys I gave up and called in a neighbour, an IT engineer who had a tough time, but he did it after 3 hours. Warning to all. MP4 is more difficult and not always compatible. It helps if you already have a MP3 which I didn't! But he converted my CD's in the end. I hate all this teccie equipment stuff. Technology is getting ridiculous nowadays, so many changes, so fast.

Thanks for all the help.

[TOPGUN77]

Well i'm 60 and managed to convert files etc and i'm thick lol.I use Ashampoo and you can download it free brilliant bit of software.

[timmylish]

When you are my age sitting up until 04.00 am just to do what you want on the pc is pretty much par for the course!